This
page can be found at www.apsc.gov.au/stateoftheservice/0405
Welcome to the State of the Service Report for
The State of the Service Report 2004-05 reports on the state of the Australian Public Service (APS) during the year.
Associated with the State of the Service Report 2004–05 are two other publications— the Australian Public Service Statistical Bulletin 2004–05 and the State of the Service Employee Survey Results 2004–05. A summary pamphlet, State of the Service 2004–05 At a Glance, has also been prepared
IN THIS REPORT
Chapter 1: Overview
Overview of the report
Chapter 2: Statistical snapshot
This chapter explores current demographic and labour force patterns of people employed under the Act.
Chapter 3: The Values and relations with the Government and the Parliament
This chapter explores these Values in practice in relation to several important aspects of the accountability and governance framework underpinning the work of public servants
Chapter 4: The Values and relationships with the public
This chapter covers the issues of public consultation and the extent to which consultation on government regulation and policy and programme development is used
Chapter 5: The Values and workplace relationships
This chapter draws on both employee perceptions and agency practices to examine the relationship between the Values and workplace relationships
Chapter 6: Personal behaviour
This chapter details the extent to which APS employees understand the levels of behaviour expected of them, what agencies are doing to promote this, and how agencies manage instances where employees do not meet the standards expected of them
Chapter 7: Embedding the APS Values and the Code of Conduct
This chapter looks at how the APS Values and Code of Conduct are being integrated within agencies corporate vision and organisational goals
Chapter 8: Managing, sustaining and engaging the APS workforce
This chapter looks at the key capability trends in the APS in recent times and the key workforce challenges that APS agencies face
Chapter 9: Workplace diversity
This chapter looks at workplace diversity in the APS
Chapter 10: Leadership, learning and development in the APS
The chapter examines how leadership capabilities are being developed throughout the APS and more broadly at learning and development across the APS.
Chapter 11: Whole of government
This chapter looks at the response to the Connecting Government report on working on shared goals and with an integrated government response to particular issues
Chapter 12: Outsourced services
This chapter looks at Agencies’ outsourcing during 2004–05
Chapter 13: Agency achievements
Chapter 14: Challenges facing the APS
Appendixes
Appendix 1: APS agencies (or semi-autonomous parts of agencies) and APS employees as at 14 April 2005
Appendix 2: State of the Service survey methodologies (Agency survey methodology)
Appendix 3: Evaluation methodology
Index and downloads
An index to the report with PDF and text files available for download
This
page can be found at www.apsc.gov.au/stateoftheservice/0405