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Managing underperformance
About managing underperformance:
In order to comply with the APS Value that requires agencies to focus on achieving results and managing performance agencies are required to have in place procedures to manage staff in the event that an individual's performance falls below that which would normally be expected. Such a procedure may result in the employment of an APS employee being terminated if their performance cannot be restored to an acceptable standard.
Current directive publications, circulars & advices:
- Counselling for better work performance (2000) (issued with COMCARE Australia)
- Performance management (2002)
- Termination of employment (2004)
- Circular No 2004/6: Amounts to be Included in payment in lieu of Notice on Termination of Employment
- Circular No 2000/5: Termination of employment under paragraph 29(3)(d) of the Public Service Act 1999 - inability to perform duties because of physical or mental incapacity
- Advice No 11: Managing underperformance
Current good practice advice
- Fostering an attendance culture
- Sharpening the focus: Managing performance in the APS
- Turned Up and Tuned In
Reference archive
- The Essentials: Managing poor performance (1996)
- Circular No 1998/1: Workplace Relations Act 1996 - Impact on APS termination of employment requirements


