Index: A-M

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Part One: Overview
Part Two: Performance review
Part Three: Corporate governance
Part Four: Merit Protection Commissioner's Annual Report
Appendixes

A B C D E F G H I J K L M N O P Q R S T U V W Y

A

Aboriginal and Torres Strait Islander Commission (ATSIC), 32
Aboriginal people, see Indigenous people
ABS, 34, 125, 130
access and equity, see workplace diversity
accommodation, 104
accountability and management, 83-104, 115
Accountability, Rights and Responsibilities program, 47
Accountability Self-Assessment Checklists, 100-1
accumulated reserves, 88
ACT Blind Society, 29
ACT Chamber of Commerce and Industry, 27
ACT Government Bulletin, 211
ACT Government Service, 134, 136
administrative law, 110-11
administrative re-arrangements, 73
Advance Diploma of Government, 53
advertising and market research, 211-12
advice and support, 20-34, 41-2, 100
advisory and decision making structure, 86
AEC, 32
AFFA, 27, 31, 89, 97
agency advice and guidance, 22-3
   see also publications
agency agreements, see certified agreements
Agency Heads
   formal recommendations to confirm, vary or set aside, 109-10, 124
   legislative changes affecting, 20-1
   remuneration, 27
agency networks, 6, 27-9, 32-3, 55, 57-9, 63
agreement making, 26
   Commission, 7, 92
   see also certified agreements
air travel services, 89
ANAO, 27, 54, 100
Annual Report 2001-02, 7, 101-2, 110
   issues raised in, 20, 73, 88, 109-10
APS Case Studies, 54-5
APS Code of Conduct, see Code of Conduct
APS Commission on Code of Conduct, 27
APS Development Programs, 51-2, 191-2
APS Employment Database (APSED), 37-8, 43
APS Human Resource Capability Model, 53
APS Labour Market Adjustment Program (APSLMAP), 74-5
APS policy, legislation and information, 19-43, 185
APS Statistical Bulletin, 37
APS Values, 9, 29-30, 36, 59, 60
   Commission, 90, 99-100
   'Values in Agencies Project', 34-5
APS Values and Code of Conduct in Practice, 9, 21, 30
APS Workplace Diversity Awards, 31
APS Workplace Diversity Awards 2002 (publication), 31
AQIS, 56, 63, 132
Asia-Pacific region, 39-40, 48
assurance and evaluation, 9
ATO, see Australian Taxation Office
ATSIC, 32
Attorney-General's Department, 34, 47
Audit Committee, 100, 101
audits, 88, 100
   APS Employment Database (APSED), 38
Australia Day Awards, 28
   Commission, 93-4
Australian Agency for International Development (AusAID), 39
Australian and New Zealand School of Government (ANZSOG), 49, 64-5, 69, 181
Australian Bureau of Statistics (ABS), 34, 125, 130
Australian Capital Territory Blind Society, 29
Australian Capital Territory Chamber of Commerce and Industry, 27
Australian Capital Territory Government Bulletin, 211
Australian Capital Territory Government Service, 134, 136
Australian Customs Service, 63, 125, 130
Australian Electoral Commission, 32, 125
The Australian Experience of Public Sector Reform, 40
Australian Federal Police, 34, 134, 136
Australian Government Solicitor, 110-11
Australian Industrial Relations Commission, 92
Australian Institute of Sport, 97
Australian National Audit Office (ANAO), 27, 54, 100
Australian National Training Authority, 63
Australian National University, 48
Australian Quarantine and Inspection Service, 56, 63, 132
Australian Radiation Service and Nuclear Safety Agency, 132
Australian Taxation Office (ATO), 27, 132
   reviews of actions, 124, 125, 128, 130:
   recommendation not accepted, 109
Australian War Memorial, 25
Australian Workplace Agreements (AWAs), 93, 208, 210
awards and recognition, 28, 31, 34
   Commission, 8, 93-4

B

Band 3 fora, 49
Bearcage Productions, 87
Best Practice Online (BPO), 54
Blaze, HMA, 211
breaches of Code of Conduct, 113
   reviews of actions, 118, 121, 122, 123, 124, 125:
    case studies, 127, 129, 131
   whistleblowing reports, 76-7, 134
breakfast briefings, 49, 189-90
briefs to Minister, 20
broadbanding, 26
Building Capability-A framework for managing learning and development in the APS, 54
Bureau of Meteorology, 73, 125
business plans, 84

C

Canberra Institute of Technology, 53
career development, see training and development
Career Development Assessment Centre (CDAC), 46
Career Point programs, 47-8
career transition, 74-5
case studies, 54-5
   in Annual Report, 110
casework, 72-7, 78-9, 117-37
CD-Rom, 87
Centre for Public Management, 48
Centrelink, 31, 34, 53, 110
   reviews of actions, 124, 125, 130
certified agreements, 26
   Commission, 7, 92, 99, 208, 209-10
Chief Executive Instructions, 100
Chief Finance Office, 100
Child Support Agency, 34, 58
children overboard inquiry, 22
China, 39, 48
circulars, 186-7
Civil Aviation Safety Authority, 134
Clerk of the Senate, 47
Client Satisfaction Survey, 3-4, 22, 45, 86
   employment-related services: SES matters, 72
   learning and development activities, 47:
   in-house programs, 52
   Management Advisory Committee (MAC), 24
   State of the Service Report, 42
Code of Conduct, 27, 29-30
   Commission, 99-100
   'Values in Agencies Project', 34-5
   see also breaches of Code of Conduct
Colmar Brunton Social Research, 86
Commission on Code of Conduct, 27
Commissioner, see Merit Protection Commissioner; Parliamentary Services Commissioner; Public Service Commissioner
Commission's Management Committee (CMC), 86
Commonwealth Association for Public Administration and Management (CAPAM), 38
Commonwealth Country Profile Series, 40
Commonwealth Disability Strategy, 212-16
Commonwealth Ombudsman, 77
Commonwealth Rehabilitation Service, 29
communications, 6-7, 9
   internal, 90, 91
   see also publications
Community and Public Sector Union, 98
COMNET, 28
competitive tendering and contracting, 89
   see also purchasing
complaints by former employees, 118, 125
ComSuper, 34
conditions of employment, review actions taken, 122, 123
conferences, seminars and workshops, 193
   Driving Change series, 55-6, 59
   Indigenous APS 1-4 Career Development Workshops, 51
   international, 38-9
   public sector appeals, 111
   Senior Executive Service, 49
   workforce planning, 53
   see also networks; training and development
conflict of interest, 21
consultancy services, 86, 87, 89, 90, 101
   in-house training and development, 52
   see also fee-for-service activities
Consultancy Services Team, 52
contracting, see purchasing
coordination, whole-of-government, 24-5
corporate culture, 86-7, 90-1
corporate decision making and advisory structure, 86
corporate governance, 83-104, 115
corporate identity, 87 226
corporate learning and development, 92, 94-5, 98, 99, 214-5
   graduates, 93
Corporate Management Network (COMNET), 28
Corporate Plan, 8, 9-10, 83, 84-5
Corporate Strategy and Support Group, 13, 14, 86, 94
Correll, Bob, 32
correspondence/representations, ministerial, 20
Country Profile Series, 40
Croft, Brenda, 29
cross-jurisdictional public sector development, 62-5, 68-9
cultural diversity, see workplace diversity
Curtin University, 64

D

DASCEM Holdings Pty Ltd, 212
databases, 111
   APSED, 37-8, 43
Deafness Resource Centre, 29
decision making and advisory structure, 86
delegation of functions and powers, to outsiders, 74
delegations, visiting, 39, 43
Department of Agriculture, Fisheries and Forestry-Australia (AFFA), 27, 31, 89, 97
Department of Communications, Information Technology and the Arts (DCITA), 25, 32
Department of Defence, 34, 110
   Merit Protection Commissioner's casework, 125, 130, 132
Department of Employment and Workplace Relations (DEWR), 25, 26, 27, 28, 32, 77
Department of Finance and Administration (DOFA), 25, 28, 59
Department of Foreign Affairs and Trade, 34, 132
Department of Health and Ageing (DH&A), 25, 125, 132
Department of Immigration and Multicultural and Indigenous Affairs (DIMIA), 25, 125, 130, 132
Department of Industry, Tourism and Resources, 73
Department of the House of Representatives, 59
Department of the Prime Minister and Cabinet (PM&C), 22, 24, 25, 27, 47
Department of Transport and Regional Services, 34, 56
Department of Veterans' Affairs, 130
departmental Secretaries, remuneration of, 27
Deputy Public Service Commissioner, 38-9, 86, 100, 102
Deputy Secretaries, 31
design, development and delivery of programs, 47-52, 57-61
developing countries, 39
development, see training and development
Diploma of Government, 53
Directors Network, 55
disability, people with, 28-9, 37, 38, 59
   Commission staff, 97, 206-7, 212-16
   International Day of People with a Disability, 97
Disability Network, 28-9
displaced employees, 74-5
diversity, see workplace diversity
Diversity Awards, 31
Diversity Forum, 28
documents maintained, 181-2
domestic travel services, 89
Driving Change seminar series, 55-6, 59
duties, review action taken, 122, 123, 127
   case studies, 133, 135, 137

E

East Regional Organisation for Public Administration (EROPA), 39
ecologically sustainable development and environmental performance, 212
EL Series, 50, 66, 192
email, ethical use of, 99-100
Embedding the APS Values, 34-5
Employment Database (APSED), 37-8, 43
employment-related services and functions, 71-80, 185
   Commission revenue from, 87, 88
   Merit Protection Commissioner casework, 76, 119, 134-6
   see also Independent Selection Advisory Committees
energy efficiency, 212
enquiries to Helpline services, 23
Environmental Management Systems, 212
Ernst and Young, 38, 100
ethical standards and behaviour, 90, 99-100
   see also APS Values; Code of Conduct
ethnicity, 38
   see also workplace diversity
evaluation and review, 34-7, 42
excess staff, 74-5
Executive, Commission, 86, 90
Executive Agencies, 73
Executive Agency Heads, remuneration of, 27
Executive Leadership Development Program, 48
Executive Level (EL), 50-2, 53, 66, 192
   Career Development Assessment Centre (CDAC), 46
   Commission, 86, 93, 100, 205-8
   women, 36
expertise development programs, 49
external participation in policy formulation, 180-1

F

Family Court of Australia, 53
Federal Capital Press, 211
fee-for-service activities, 75-6, 87-8, 111
   see also employment-related services; Independent Selection Advisory Committees
fellowships, 49, 58, 65
females, see women
Fiji, 40
finance and financial management, 25-6
finance and financial management, Commission, 86, 87-9, 100, 185
   corporate training expenditure, 95
   fraud control, 101
   FOI Act fees and charges, 183
   see also price for outputs; purchasing; remuneration and salaries
financial performance, 87-8
Financial Planning for APS Employees, 23
financial statements, 142-78
   2000-01, 88
flexible employment conditions, 96
former employees complaints, reviews of, 118, 125
Foster, Richard, 53
Framework for evaluating learning and development in the APS, 54
fraud control plan, 101
freedom of information, 179-83
full time staff, 203, 204
functions and powers, 179-80
   delegation to outsiders, 74

G

Gazette, 21, 77-8, 80, 87
Geoscience Australia, 25, 53
Goreng Goreng, Tjanara, 32
governance, 25-6, 115
Government Information Shops, 78
Government Review of Statutory Authorities and Office Holders, 8, 25
graduate recruitment, 37
   Commission, 92, 93
Graduate Series, 51, 193
grievances, 136
   see also reviews of actions
Griffith University, 64
Group 8 contract, 102-3
Group Managers, 12, 13, 86, 90, 94, 100
Groups, 86-7
Guidelines on Official Conduct, 9, 100

H

harassment, 123
   Commission, 90, 98
   Contact Officer training, 60, 61
Harmer, Jeff, 53
Harmony Day, 97
Hawke, Dr Allan, 32
health awareness program, 96
Health Insurance Commission, 34, 53, 134
Helpline services, 23
HMA Blaze, 211
Human Resource Capability Development Program (HRCDP), 53
Human Resource Information System, 92
human resources, see staff

I

in-house consultancy services, 52
Independent Commission Against Corruption, 39
Independent Selection Advisory Committees (ISACs), 111, 119, 128-32
Index of Current People Management Publications, Guidelines, Advices and Circulars, 22
Indigenous APS Employees Network (IAPSEN). 32-3
Indigenous APS 1-4 Career Development Workshops, 51
Indigenous Employment Group, 27-8
Indigenous Employment in the APS project, 28
Indigenous Employment Strategy, 31-2
Indigenous people, 10, 27-8, 29, 31-3, 58-9
   APS employment statistics, 37, 38
   Commission staff, 96, 97, 206-7
   development programs, 51-2
information and communication technology, 24, 28, 46, 102-4
   APS Employment Database (APSED), 37-8, 43
   Human Resource Information System, 92
   see also internet
information exchange, 6, 27-9, 32-3, 55, 57-9, 63
information management, 102-3
information strategy, 85
Information Technology Advisory Committee, 102
inquiries to Helpline services, 23
Insolvency and Trustee Service Australia, 34, 132
Institute of Public Administration Australia (APAI), 31, 101
Integrated Leadership Strategy, 5, 46, 49
internal audit, 100
international activities, 38-40, 43, 48
International Day of People with a Disability, 97
international travel services, 89
International Women's Day, 29, 59
interest, conflict of, 21
internet, 103
   Annual Report available on, 7
   APS Case Studies site, 54-5
   APS Employment Database (APSED) interface, 38
   Employment Policy pages, 22
   ethical use of, 99-100
   Gazette, 77, 78, 103
   newsletters, 27, 28, 52
   online surveys, 36
   security, 102-3
intranet, 103
Introducing the Australian Public Service Commission, 85
invalidity retirement, 202
Invest Australia, 73
investment of accumulated reserves, 88
Investors in People (IiP) Standard, 56, 197
IP Australia, 132
Ipex ITG, 102-3

J

Joint Selection Committees, 111, 134, 136
judgement debts, 20-1

K

Koomarri, 29
Korea, 48

L

Labour Market Adjustment Program (APSLMAP), 74-5
Lamond, Jeff, 115
Lansdown, Anne-Marie, 29
Leadership Development Network, 47, 67
Leadership for a Democratic Society program, 49
Leadership, Learning and Development Group, 12, 13
leadership, performance and development, 45-69, 185
Leading Australia's Future in Asia (LAFIA), 48
Leane, Jeanine, 32
learning, see corporate learning and development; training and development
legal advice, 102
legislation, 20-1, 22, 25-6, 28,
   Merit Protection Commissioner's functions under, 113-14
   see also Public Service Act 1999
Library, 103-4
linguistic diversity, see workplace diversity
location of offices, 217
location of staff, 205-6
logo, 87
lunchtime seminars, 49

M

machinery of government changes, 73
Macquarie University, 64
males, see men
management, 25-6
management accountability, 83-104, 115
Management Advisory Committee (MAC), 23-5, 28, 38, 49, 59
Management Committee (CMC), 86
Managing Succession, 54
market research and advertising, 211-2
mature-aged workers, 24, 72
Members of Parliament (Staff) Act 1984, 22
Memorandums of Understanding, 115, 134
men, 198, 200
   Commission staff, 203-4
mental health and illness, 28, 29
mentoring program, Commission, 93
Merit Protection Commissioner, 11, 86, 107-37
   documents maintained, 182
   powers and functions, 179-80
Minister, advice and support to, 20
misconduct, 123
    see also breaches of Code of Conduct; reviews of actions
mission statement, 12
movement/mobility between APS and Parliamentary Service, 21
   broadbanding, impact of, 26
   temporary, between agencies, 20